This Privacy Policy explains how مؤسسة الاداء الناجح للتسوق الالكتروني (Al Adaa Al Najeh Establishment for E-Shopping) (“Congtent”, “we”, “us”) collects, uses and protects personal data when you visit this website or contact us through it. We respect the data protection laws of the countries where we work, including Jordan’s Personal Data Protection Law (No. 24 of 2023) and Saudi Arabia’s Personal Data Protection Law (PDPL).
1. Who we are
مؤسسة الاداء الناجح للتسوق الالكتروني (Al Adaa Al Najeh Establishment for E-Shopping), registered at Dahiyat Al Hussein, near Dahiyat Al Hussein Park, Amman, Jordan. For any privacy question, email analytics@congtent.com.
2. What we collect
- Information you send us: when you use our contact form or email us, we receive your name, email address, company or store URL, approximate ad budget, the topic you choose and your message.
- Technical information: like most websites, our hosting provider records basic technical data such as IP address, browser type and the pages requested, to keep the site secure and working.
This website does not currently use advertising or analytics cookies. If we add them, we will update this policy and ask for your consent where the law requires it.
3. How we use it
- To reply to your enquiry and arrange a strategy call or Cong Pulse demo.
- To prepare a proposal if you ask for one.
- To keep the website secure and fix problems.
We do not sell your personal data, and we do not add you to marketing lists without your consent.
4. Legal basis
We process your data because you asked us to contact you (steps before entering a contract), on the basis of your consent, or for our legitimate interest in running a secure website, as permitted by applicable law.
5. Who we share it with
Only with service providers that help us run our business, such as email, website hosting and form-handling providers, under appropriate confidentiality and data protection terms, or where the law requires us to.
6. International transfers
Some of our service providers may store data outside your country. When this happens, we take the steps required by applicable law to keep your data protected.
7. How long we keep it
We keep enquiry data for as long as needed to respond and follow up, and for no longer than 24 months unless you become a client or the law requires longer.
8. Your rights
Depending on where you live, you may have the right to:
- be informed about how your data is used;
- access a copy of your data;
- correct inaccurate data;
- ask us to delete your data;
- withdraw your consent at any time.
To use any of these rights, email analytics@congtent.com. You can also complain to the data protection authority in your country.
9. Client data in Cong Pulse
Cong Pulse is available only to our clients. Data processed in Cong Pulse on behalf of a client is covered by our agreement with that client, not by this website policy.
10. Security
We use reasonable technical and organisational measures to protect personal data. No method of transmission over the internet is completely secure, but we work to protect your information.
11. Changes
We may update this policy from time to time. The “last updated” date at the top shows when it last changed.
12. Contact
Questions about this policy: analytics@congtent.com or our contact page.